Terms and Conditions

Last Updated:03-01-2025

Welcome to Zrosy

These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using https://zrosy.com (“the Website”) and making a purchase, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our Website, making a purchase, or engaging with our services, you agree to be bound by these Terms and any additional policies or terms incorporated by reference. If you do not agree to these Terms, please do not use our Website or services.

2. Account Registration

To make a purchase, you may be required to create an account on our Website. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain the confidentiality of your account credentials (e.g., username and password).
  • Notify us immediately of any unauthorized use of your account.
  • You are responsible for all activities that occur under your account.

3. Eligibility

To use our Website and make purchases, you must be:

  • At least 18 years of age or the age of majority in your jurisdiction.
  • Legally capable of entering into binding contracts.

4. Product Information and Availability

  • We make every effort to ensure that the products listed on our Website are accurately described. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, or other content on the Website.
  • All products are subject to availability. We reserve the right to limit quantities or refuse to process an order if a product is out of stock or unavailable.

5. Pricing and Payment

  • All prices are listed in [Currency] and are exclusive of taxes and shipping fees, unless otherwise stated.
  • We reserve the right to modify product prices or shipping costs at any time, without prior notice.
  • Payment for orders must be made through the payment methods available on the Website. You represent and warrant that you have the legal right to use the payment method you choose.

6. Order Processing

  • Once your order is placed, you will receive an order confirmation email. Orders will be processed after successful payment authorization.
  • We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases of suspected fraud, inaccurate pricing, or stock errors.

7. Shipping and Delivery

  • Please refer to our [Shipping Policy] for details regarding shipping methods, costs, delivery times, and international orders.
  • We are not responsible for delays caused by external factors such as weather, customs, or carrier issues.
  • All shipping addresses must be accurate. If an incorrect address is provided, we cannot guarantee the delivery of your order.

8. Returns and Refunds

  • For information on returns and refunds, please refer to our [Refund Policy].
  • Returns are accepted within 2 days from the date of delivery, provided the product is in its original condition, unused, and in the original packaging.
  • Refunds will be processed to the original payment method once the return is received and inspected.

9. User Conduct

You agree to use our Website only for lawful purposes and in accordance with these Terms. You will not:

  • Use the Website to engage in fraudulent or illegal activities.
  • Post or transmit any content that is unlawful, defamatory, obscene, or infringes on the rights of others.
  • Interfere with the operation of the Website, including through the use of viruses, bots, or other harmful technologies.
  • Attempt to access any portion of the Website that you are not authorized to access.

10. Intellectual Property

  • All content on the Website, including but not limited to text, images, logos, graphics, product designs, and trademarks, is the property of [Your Website Name] or its licensors and is protected by intellectual property laws.
  • You may not use, copy, or distribute any content from the Website without our express written consent.

11. Limitation of Liability

  • [Your Website Name] is not liable for any indirect, incidental, special, or consequential damages arising from the use of the Website, products, or services, even if we have been advised of the possibility of such damages.
  • Our liability to you, for any reason, shall be limited to the amount paid for the product(s) in question.

12. Indemnification

You agree to indemnify and hold [Your Website Name], its affiliates, employees, and agents harmless from any claims, losses, liabilities, damages, and expenses (including legal fees) arising from your use of the Website, violation of these Terms, or infringement of any rights of a third party.

13. Privacy Policy

We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Amendments to Terms

We reserve the right to update, modify, or change these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. By continuing to use the Website after changes are posted, you agree to be bound by the updated Terms.

15. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of Haryana .
  • Any disputes arising from these Terms or your use of the Website will be resolved through binding arbitration or in the courts located in Jind Haryana depending on the circumstances.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

17. Force Majeure

We are not liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, strikes, war, pandemics, or any other events outside our control.

Contact Us

Don’t hesitate to contact us if you have any questions.

  • Via Email: support@zrosy.com
  • Via Phone Number: 7015565264